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Information, communication and reservation systems

Module name (EN):
Name of module in study programme. It should be precise and clear.
Information, communication and reservation systems
Degree programme:
Study Programme with validity of corresponding study regulations containing this module.
International Tourism-Management, Bachelor, ASPO 01.10.2008
Module code: BAITM-530
Hours per semester week / Teaching method:
The count of hours per week is a combination of lecture (V for German Vorlesung), exercise (U for Übung), practice (P) oder project (PA). For example a course of the form 2V+2U has 2 hours of lecture and 2 hours of exercise per week.
4V (4 hours per week)
ECTS credits:
European Credit Transfer System. Points for successful completion of a course. Each ECTS point represents a workload of 30 hours.
5
Semester: 5
Mandatory course: yes
Language of instruction:
German
Assessment:
Project work

[updated 21.03.2010]
Applicability / Curricular relevance:
All study programs (with year of the version of study regulations) containing the course.

BAITM-530 International Tourism-Management, Bachelor, ASPO 01.10.2008 , semester 5, mandatory course
Workload:
Workload of student for successfully completing the course. Each ECTS credit represents 30 working hours. These are the combined effort of face-to-face time, post-processing the subject of the lecture, exercises and preparation for the exam.

The total workload is distributed on the semester (01.04.-30.09. during the summer term, 01.10.-31.03. during the winter term).
60 class hours (= 45 clock hours) over a 15-week period.
The total student study time is 150 hours (equivalent to 5 ECTS credits).
There are therefore 105 hours available for class preparation and follow-up work and exam preparation.
Recommended prerequisites (modules):
BAITM-110 Fundamantals of business administration and tourism management
BAITM-320 Management in the tourism industry
BAITM-330 Business information technology
BAITM-430 Computer-Assisted Accounting


[updated 02.03.2011]
Recommended as prerequisite for:
BAITM-650 Tourist travel management
BAITM-670 Hotel management


[updated 21.03.2010]
Module coordinator:
Prof. Dr. Kerstin Heuwinkel
Lecturer:
Prof. Dr. Kerstin Heuwinkel
Prof. Dr. Achim Schröder


[updated 02.03.2011]
Learning outcomes:
- Basic appreciation of information, communications and reservation systems in the tourism industry and how they are used
- Theoretical understanding of the special features of information, communications and reservation systems in the tourism industry and critical assessment of their use in tourism management
- Basic appreciation of approaches used in the strategic development of information, communications and reservation systems

[updated 21.03.2010]
Module content:
- Overview of the main products offered by Amadeus, mySabre+Merlin, Galileo, Worldspan, as well as travel management and booking systems
(e.g. i:FAO, SAP R/3, eTravel aergo, mySabre+Merlin (Sabre Corporate Res.), Galileo (Travelport), Worldspan (Trip Manager)
- Information, communication and reservation systems in regional, national and international context

[updated 21.03.2010]
Teaching methods/Media:
- Lectures
- Case studies and group projects
- PC-based practice sessions

[updated 21.03.2010]
Recommended or required reading:
- Haedrich, G., Kaspar, C. u. a. (Hrsg.), Tourismus-Management, 3. Auflage, de Gruyter, Berlin u. a., 1998
- EDV-Handbücher, Lehrvideos, CD-ROMs, E-Learning (Webtrainer, Pilotshows etc.)
- Testsysteme der GDS-Anbieter online (z. B. Amadeus Vista – Testlizenz, Amadeus „START“-Terminals, MySabre+Merlin Generation+ - Zugang, Galileo FocalpointNet Zugang)


[updated 21.03.2010]
 
[Fri May  3 20:05:02 CEST 2024, CKEY=iikurx, BKEY=itm, CID=BAITM-530, LANGUAGE=en, DATE=03.05.2024]